Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3 Business Days. Kindly note that we do not process orders over weekends.

We only ship within the borders of South Africa. At present we do not ship internationally.

Shipping rates and delivery estimates

Shipment methodEstimated delivery timeShipment cost
Aramex1-3 business daysR100
Aramex (3 bottles or more)1-3 business daysFREE

Shipment confirmation and order tracking

You will receive shipment tracking information shortly after we have dispatched your package with the courier.

Damages is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

At present we do not ship internationally.

Returns Policy

Return items within 7 days if bottle &/or sprayer is faulty.
Replacement of same fragrance will be made.
No monetary refunds will be given.